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go2llm API documentation

go2llm support

Last updated: 1 September 2026.

Support works on problems and errors in the API, your account, keys, USD balance, payments, referrals and refunds. Setting up integrations, SDKs, keys and environments is something you do yourself, following the documentation.

Contacts

What to include

  • the time and the time zone;
  • the endpoint and the HTTP method;
  • the HTTP code and error.type;
  • the exact model ID and the request_id;
  • the expected and the actual behaviour;
  • a redacted fragment of the response;
  • for a payment — the provider, the amount, the date and a safe transaction ID.

Never send a password, a session cookie, a login code, a full API key, a full card number, a CVC or any other payment secret.

Before writing in, check /status, /v1/models, that the key is active, its 20 RPM limit, its quota and the available balance.

Related pages: Documentation, Pricing and billing.

Legal documents, published in Russian only: Refund Policy, Privacy, Terms of Service, Referral Programme Terms.

API documentation Pricing and billing Support Referral terms (RU)